Absolutely! Please call our offices directly at 270-683-3500 with your PO number and our helpful representatives will provide an update. Additionaly, you may contact your sales representative to obtain an update.
Products (including products covered or asserted to be covered by Hymark’s merchandise warranty program) are not returnable without the consent of the Hymark. Hymark will assign a Returned Good Authorization number for approved returns, which must appear on the Buyer’s shipping container. Unauthorized returns will not be accepted. Return shipments must be prepaid and shipped in accordance with Hymark’s instructions. Credit may be issued at Hymark’s discretion, less any restocking charges, inspection charges, rework charges, or other charges incurred by Seller to restore returned goods to like new condition. Restocking fees are subject to Hymark’s discretion on a case-by-case basis. Orders placed by Buyer and accepted by Hymark can be canceled only with Hymark’s written consent and may be subject to a cancellation fee. Cancellation fees are subject to Hymark’s discretion.
The warranty will vary depending on the product(s) purchased. All of our products include a 1-year warranty at minimum, however, the majority of our products carry a full 2-year warranty against manufacturing defects. Download our standard sales conditions at the link below.
We offer replacement parts for any component used on our equipment. Due to the custom nature of our equipment, we do not have parts breakdowns available. However, if you contact us with your part number, serial number, and or quotation number, we can help identify the part(s) that you are needing.
Payment terms may be established upon approval or you can download our credit card form for quick orders at the link below. All orders and forms can be emailed to the salesperson that you are working with or they can be faxed to us at 270-683-2500.
The controllers are very simple to operate and to program.
Watch our controller training video
that highlights the main features and functions of the controller, including how to program the controllers.
KEEP IN TOUCH
Our sales and support lines are always open to receive any inquiry or feedback. Please feel free to call us or complete the contact form below.